Shipping Policy
We are committed to delivering your hair care products safely and on time. Please review our shipping guidelines below:
1. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- During high-demand periods or sales, processing may take up to 5 business days.
2. Shipping Methods & Delivery Time
- We ship via trusted courier partners to ensure timely delivery.
- Estimated delivery times:
- Within India: 3–7 business days
- Outside India (International Orders): 7–21 business days (customs and local delays may apply)
3. Shipping Charges
- Standard shipping charges are calculated at checkout based on order weight and destination.
- Free shipping may be offered for orders above a certain value, as mentioned on the website.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- Use this number to track your shipment on the courier partner’s website.
5. Delays & Issues
- While we strive to meet delivery timelines, delays caused by courier services, weather, or customs are beyond our control.
- For any missing or delayed orders, contact our customer support team at spcindia.ecom@gmail.com for assistance.
6. Incorrect Shipping Information
- Please ensure your shipping details are accurate at the time of order.
- We are not responsible for delays or non-delivery caused by incorrect addresses.
7. Damaged Shipments
- Inspect your package upon delivery.
- If your order arrives damaged, contact us immediately at spcindia.ecom@gmail.com with photos for resolution.