Terms of service

Terms & Conditions

Effective Date: July 17, 2026

Welcome to Sarbeau. These Terms & Conditions ("Terms") govern your access to and use of the Sarbeau website, products, and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Company Information

This website is owned and operated by Sarbeau.

For customer support, please contact us through the contact details provided on our website.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You are legally capable of entering into a binding contract under applicable Indian laws.

3. Products

We strive to display product descriptions, images, specifications, and pricing accurately. However:

Product colours may vary depending on your device display.
Packaging may differ from images due to manufacturing updates.
Minor variations shall not be considered defects.
We reserve the right to discontinue or modify any product without prior notice.

4. Pricing

All prices are displayed in Indian Rupees (INR).
Prices are inclusive of applicable taxes unless otherwise stated.
We reserve the right to change prices without prior notice.
Pricing errors may occur. We reserve the right to cancel orders placed using incorrect pricing.

5. Orders

Your order is considered an offer to purchase.

We reserve the right to:

Accept or reject any order.
Cancel orders suspected of fraud or misuse.
Cancel duplicate or bulk orders intended for resale.
Cancel orders due to inventory shortages or pricing errors.

If payment has already been received for a cancelled order, the applicable amount will be refunded.

6. Payment

We accept payment methods displayed during checkout.

Orders will only be processed after successful payment verification where applicable.

Cash on Delivery (COD), if offered, may not be available for all locations or products.

7. Shipping

Delivery timelines are estimates only and may vary due to:

Courier delays
Weather conditions
Public holidays
Remote delivery locations
Events beyond our reasonable control

Sarbeau is not liable for delays caused by third-party logistics providers after dispatch.

8. Returns & Replacements

Returns and replacements are governed by our separate Return & Replacement Policy.

As cosmetic and personal care products are hygiene-sensitive items, returns are accepted only for:

Wrong product received
Product received in damaged condition

Claims must be reported within 48 hours of delivery and must include a continuous 360° unboxing video as specified in our Return Policy.

9. Product Usage

Customers are responsible for using products according to the instructions provided.

We recommend conducting a patch test before using any cosmetic or personal care product.

Individual results may vary depending on hair type, skin type, application method, and other personal factors.

10. Disclaimer

To the maximum extent permitted by law:

Product results may vary from person to person.
Images used on the website are for illustration purposes.
We do not guarantee identical results for every user.
Nothing on this website constitutes medical advice.

Customers should consult a qualified professional regarding medical or dermatological concerns.

11. Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Graphics
Product descriptions
Videos
Website design
Trademarks
Text
Software

is owned by or licensed to Sarbeau and is protected under applicable intellectual property laws.

No material may be copied, reproduced, distributed, modified, or used commercially without prior written permission.

12. Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Introduce malware or harmful code.
Copy website content without permission.
Interfere with website functionality.
Place fraudulent or fake orders.

13. User Content

If you submit reviews, comments, photographs, or other content:

You grant Sarbeau a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, and display such content for business purposes.
You confirm that the content does not violate any third-party rights or applicable laws.

We reserve the right to remove content at our discretion.

14. Limitation of Liability

To the fullest extent permitted by law, Sarbeau shall not be liable for:

Indirect, incidental, special, or consequential damages.
Loss of profits, revenue, business opportunities, or data.
Delays or failures caused by third-party service providers or events beyond our reasonable control.

Our total liability relating to any order shall not exceed the amount paid by the customer for that order, except where liability cannot legally be excluded.

15. Indemnity

You agree to indemnify and hold harmless Sarbeau, its directors, employees, affiliates, agents, and partners from any claims, liabilities, losses, damages, or expenses arising from your breach of these Terms or misuse of the website.

16. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Force Majeure

Sarbeau shall not be responsible for delays or failure to perform obligations due to events beyond its reasonable control, including natural disasters, pandemics, strikes, government actions, internet outages, or transportation disruptions.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

19. Jurisdiction

Any disputes arising from these Terms or use of this website shall be subject to the exclusive jurisdiction of the competent courts at the location of Sarbeau's registered office, unless otherwise required by applicable law.